Shipping policy
BY.E will attempt to ship orders within 2 business days.
Orders placed over the weekend or on holidays will be shipped the following business day.
Overnight Express and Two Day Express orders are shipped as fast as possible, but this can take up to 1 business
day. These services do not deliver on Saturday or Sunday.
If you have received a shipping notification, BY.E is unable to make any changes to your order.
BY.E is not responsible for any delays and/or damage caused in-transit by the delivery service or customs agencies.
All U.S. orders are trackable via UPS or USPS Mail.
Items marked returned to sender, refused or sent back to us without a prior communication by phone or email
(info@byelyjah.com) will be issued store credit via electronic gift card minus a 15% restocking fee.
International packages marked return to sender/refused/abandoned will receive store credit (minus a 15% restocking
fee). Original shipping is not returned.
Lost/missing packages will be issued store credit equivalent to the value of their order. Original shipping is included.
USA Orders
Lower 48 States
- Ground Shipping (3-7 business days) $7.99 for orders under $100.00
- Ground Shipping (3-7 business days) Free for orders over $100 or more
- 2nd Day Air Shipping (2 business days) $39.99
- Next Day Air Shipping (1 business day) $59.99
Oklahoma
- Customers located in Oklahoma will be eligible to select free in store pickup.
International Orders
UPS Worldwide Saver is not a next day service. UPS will attempt to get you the package as fast as possible but it
may be 2-3 business days or more depending on your geographic location.
International orders are responsible for their own return shipping.
International Custom Duties are not included in the shipping fee. International orders may be charged customs fees by the destination country's government and these are not included in BY.E’s shipping fee.
BY.E is not responsible for any additional taxes or duties the destination country imposes. Due to the
customs process, delivery times are estimates and may take longer than stated.
BY.E is not responsible for lost/damaged international orders shipped via USPS. We recommend you use UPS.
International packages marked return to sender or refused will receive store credit (minus a 15% restocking fee).
Original shipping is not returned.
Canada and Mexico (UPS)
- UPS Worldwide Saver (Next possible business day) $19.99
- Free UPS Worldwide Saver on Orders Over $300.00
International
- UPS Worldwide Saver / Next possible business day / $34.99
- Free UPS Worldwide Saver Shipping on orders over $500.00**
